MIKE VIDAN
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Updated August 2026

Top 5 Best CRMs for Gas Fireplace Installation Businesses in 2026

Tiered hearth pricing, satellite chimney measurement, and job costing built for a trade where a single ticket runs from a $2,800 electric swap to a $19,000 masonry build.

The Short Version

Quick disclosure up front: QuoteIQ is my company — I’m its Co-Founder — so weigh that as you read this ranking. For gas fireplace installation businesses in 2026, here’s how the 5 best CRMs stack up: 1. QuoteIQ — my pick, built around Options Estimates for presenting electric, direct-vent gas, and full masonry tiers on one proposal, MapMeasure Pro for satellite chimney and clearance measurement before the truck rolls, hearth-component inventory, and per-install job costing, from $29.99/mo with no per-user fees. 2. ServiceTitan — the enterprise benchmark for 20-plus-technician chimney and hearth companies running multi-crew dispatch, reported at $245–$398 per technician per month (quote-only, no published pricing). 3. Jobber — transparent flat-rate scheduling and invoicing for solo installers and small crews, from $49/mo for one user. 4. Housecall Pro — dispatch, invoicing, and marketing automation for small-to-mid teams, from $79/mo. 5. RB Retail & Service Solutions’ Hearth CRM — the only software purpose-built and named for chimney and hearth businesses, blending point-of-sale and service scheduling for showroom-style hearth dealers, custom quote-only pricing with no published rate.

TL;DR

The honest editorial truth: most gas fireplace installation companies evaluating ServiceTitan are paying for a 20-technician dispatch platform when what they actually need is a tool that presents a $2,800 electric swap and an $18,000 masonry build on the same tiered proposal, measures chimney clearance before a truck rolls, and tracks gas logs and vent components across a couple of trucks. That is a completely different problem than the one ServiceTitan solves, and the per-technician bill reflects it.

A hearth job mixes retail-style upsells (mantels, surrounds, service memberships) with permit-driven installation work (venting clearances, NFPA 211 documentation, inspections), which is why generic scheduling apps and pure retail POS systems both leave gaps. Below: five CRMs evaluated on tiered estimating, measurement tools, hearth inventory, and standard month-to-month pricing — no annual-billing discounts, no credit-card-required trial gates.

Gas Fireplace Installation, By The Numbers

$710.1M

U.S. Fireplace Services industry revenue in 2026, generated across 6,313 businesses nationwide. (IBISWorld)

$4.8B

Size of the gas fireplaces market in 2026, projected to reach $8.6B by 2035 at a 6.70% CAGR. (MarkWide Research)

55%

Of home buyers rate a gas fireplace as at least a desirable feature. (National Association of Home Builders)

3 in 10

Home-heating-equipment fires involve a fireplace or chimney — the reason NFPA 54/211-compliant documentation matters on every install. (National Fire Protection Association)

Who Sets The Rules For This Trade

Gas fireplace installation sits under a specific set of codes and certifications, and the software you pick should make it easy to keep the paperwork straight, not harder. The Hearth, Patio & Barbecue Association (HPBA) is the North American trade association for hearth manufacturers, retailers, and installers, and it runs the National Fireplace Institute (NFI) certification program that trains and certifies gas, wood, and pellet installers.

Installation work itself is governed by NFPA 211 (chimneys, fireplaces, and vents) and NFPA 54, the National Fuel Gas Code, both published by the National Fire Protection Association. The Chimney Safety Institute of America (CSIA) certifies sweeps and inspectors who frequently refer gas insert and venting work to installation crews, and most local permit offices also reference the International Code Council’s International Residential Code (IRC) for minimum construction standards on new fireplace construction or gas line work.

A CRM that stores permit documents, NFI/CSIA certification records, and NFPA clearance diagrams as contract attachments on every job — instead of in a separate folder no one opens under deadline — is doing real work for this trade, not just decoration.

How I Rank These (And Where I’m Biased)

QuoteIQ is my company — Justin Rogers and I co-founded it in 2022 — so QuoteIQ sits at #1 because it’s my pick, not because a neutral third party ran a blind scoring model. I’m telling you that plainly instead of dressing this up as independent research it isn’t.

The case for QuoteIQ rests on four structural facts you can verify yourself: it bundles tiered good/better/best estimating, satellite chimney and clearance measurement, hearth-component inventory, and job costing into one flat monthly tier instead of selling them as $67–$149/mo add-ons the way Jobber and Housecall Pro do; and it charges no per-user or per-technician fees, unlike ServiceTitan’s per-tech model.

Every QuoteIQ plan also runs month-to-month with no annual contract, unlike ServiceTitan’s 12-month minimum, and it publishes every price on its website, unlike ServiceTitan and RB Retail & Service Solutions, which both require a sales call to get a number.

Every price below is the vendor’s standard month-to-month rate, verified against the vendor’s own pricing page where one exists, or a labeled third-party-reported range where it doesn’t. I checked pricing in August 2026; software pricing changes, so verify current numbers before you buy. Below each pick you’ll find genuine cons, including QuoteIQ’s — five of them, not padded and not omitted.

1

QuoteIQ

Tiered hearth estimating, satellite chimney measurement, and hearth inventory in one flat-tier CRM — my pick, openly disclosed.

$29.99–$699/mo1–unlimited users14-day free trialMapMeasure Pro

QuoteIQ’s Options Estimates let you present an electric insert, a direct-vent gas fireplace, and a full masonry build side by side on one proposal instead of one flat number — homeowners routinely pick the middle or premium tier when given three clear choices. MapMeasure Pro pulls satellite imagery to check chimney height and clearance to combustibles before you leave the shop, and built-in inventory tracking follows gas logs, liners, and termination caps across every truck.

Every tier runs month-to-month, includes per-install job costing, and carries no per-user fee — a five-person shop on Pro pays the same $149.99/mo whether it books 10 jobs or 40 that month. The Review Multiplier texts a Google review link the moment payment clears, and Pipelines CRM keeps builder and remodeler referral contracts from getting buried behind service calls.

Pros

  • Tiered Options Estimates for electric/gas/masonry pricing built in, no add-on fee
  • MapMeasure Pro checks chimney height and clearances from satellite before the site visit
  • Hearth-component inventory tracks gas logs, liners, and vent parts across trucks
  • No per-user fees on any tier; flat monthly price regardless of crew size
  • 14-day free trial with every feature on the selected tier unlocked

Cons

  • Younger company (founded 2022) with a smaller brand footprint than ServiceTitan or Jobber
  • Fewer native third-party integrations than the long-established incumbents
  • No dedicated enterprise tier for very large, multi-location hearth franchise groups
  • AI and SMS features run on metered IQ Credits that can require top-ups at high volume on lower tiers
  • Smaller installer/consultant ecosystem than ServiceTitan’s marketplace of certified partners

Best for: solo installers through established 2–3 crew hearth operations that sell electric, gas, and masonry work off the same proposal and want tiered pricing and measurement tools without per-user fees.

2

ServiceTitan

The enterprise dispatch platform for hearth and chimney companies running 20-plus technicians.

$245–$398/tech/mo (reported)Per-technician pricingDemo required12-month contract

ServiceTitan does not publish pricing; the range above is compiled by TrustRadius and ITQlick from user-reported quotes across three feature tiers, and it’s billed per technician on top of a one-time implementation fee that commonly runs $5,000–$50,000. For a growing chimney/hearth company scaling past 20 techs with a dedicated marketing budget, that depth of dispatching, reporting, and multi-crew scheduling is real and can pay for itself.

For the one-to-five-tech hearth installer this listicle is mostly written for, ServiceTitan is stated publicly as not built for companies with three or fewer technicians, and the 12-month contract with documented early-termination fees between $5,000 and $20,000 makes it a heavy commitment for a seasonal trade. See ServiceTitan’s pricing page for the demo-request process.

Pros

  • Deep multi-crew dispatch board and technician GPS tracking built for scale
  • Strong marketing attribution and call-tracking suite (Marketing Pro)
  • Handles multi-location and franchise operations with dedicated account management
  • Comprehensive reporting and KPI dashboards for large operations

Cons

  • No published pricing; every price requires a sales demo to obtain
  • Per-technician billing scales cost directly with headcount, unlike flat-tier competitors
  • $5,000–$50,000+ implementation fees on top of the monthly subscription
  • 12-month minimum contract with steep documented early-termination fees
  • Explicitly not optimized for companies with three or fewer technicians

Best for: chimney and hearth companies with 20-plus technicians and a marketing budget to match — where ServiceTitan’s depth genuinely outclasses every flat-tier option on this list.

3

Jobber

The transparent-pricing benchmark — published rates, clean scheduling, no sales call required.

$49–$499+/mo1–15+ users14-day free trialPublished pricing

Jobber publishes its full rate card at getjobber.com/pricing: Core runs $49/mo standard monthly for one user, Connect $139/mo, and Grow $199/mo, with team plans scaling to $499/mo and beyond for 15-plus users. Scheduling, quoting, and online payments are solid, and the Client Hub gives homeowners a self-serve portal to approve gas fireplace quotes and pay invoices.

What Jobber doesn’t have natively: satellite chimney measurement (contractors commonly add a $67+/mo tool for that), tiered good/better/best estimating on lower plans, or photo-documentation depth beyond basic attachments — most hearth installers pair Jobber with a separate app like CompanyCam for job-site photos, which adds real monthly cost on top of the subscription.

Pros

  • Fully published pricing — no sales call needed to know what you’ll pay
  • Clean, easy-to-learn scheduling, quoting, and invoicing workflow
  • Client Hub gives homeowners a self-serve portal for quotes and payments
  • No long-term contract; cancel anytime on monthly billing

Cons

  • No native satellite chimney or clearance measurement tool
  • Tiered good/better/best estimating and job costing sit on higher tiers only
  • Per-user fees ($29/mo each) once you exceed a plan’s included seats
  • Field documentation is basic; most contractors add CompanyCam separately

Best for: solo installers and two-person crews who want dead-simple, fully transparent pricing and don’t need tiered hearth estimating or satellite measurement out of the box.

4

Housecall Pro

The small-business benchmark — dispatch, invoicing, and marketing tools with a real learning curve at the low tier.

$79–$329/mo1–8 users14-day free trialQuickBooks sync

Housecall Pro’s standard monthly pricing runs Basic at $79/mo for one user, Essentials at $189/mo for up to five users, and MAX at $329/mo for up to eight, per Capterra’s published pricing data. Essentials is the practical entry point for most hearth crews, since Basic excludes QuickBooks sync and GPS tracking — features nearly every installer ends up needing within the first month.

Sales Proposals (the closest thing to tiered good/better/best estimating) and advanced reporting are MAX-only, and satellite measurement and hearth-specific inventory aren’t native at any tier — you’d be stacking a third-party GPS-measurement add-on and a separate inventory tool on top of the base subscription to match what QuoteIQ includes on Pro. See Housecall Pro’s pricing page for current tier details.

Pros

  • Strong marketing automation and review-request tools on Essentials and up
  • Two-way QuickBooks sync (Essentials/MAX) for cleaner books
  • No long-term contract; cancel anytime
  • Mobile app is well-reviewed for field techs

Cons

  • Basic plan excludes QuickBooks sync and GPS tracking, forcing an early upgrade
  • No native tiered estimating below MAX, and no satellite measurement at any tier
  • Add-ons (Sales Proposals, Vehicle GPS, Price Book) stack real monthly cost
  • MAX-tier features that matter for hearth work require the priciest plan

Best for: small hearth teams (2–5 people) that lean on Housecall Pro’s marketing automation and review requests and are comfortable landing on the $189/mo Essentials tier.

5

RB Retail & Service Solutions — Hearth CRM

The only software actually built and named for the chimney and hearth trade — priced by demo only.

Custom (reported)Unlimited users/locationsDemo requiredPOS + service

RB Retail & Service Solutions built its Hearth CRM specifically for chimney and hearth businesses, combining point-of-sale checkout, service scheduling, and inventory in one system — a genuinely different pitch from the generic field-service tools on this list. It’s a reasonable fit for hearth dealers who run a physical showroom floor alongside install crews, since the same system rings up a walk-in customer buying gas logs and schedules that customer’s install visit.

RB does not publish a price anywhere — GetApp and Capterra both list it as demo-only custom pricing, so you can’t compare it against a published number the way you can with QuoteIQ or Jobber. Reviews on Software Advice praise its support team but flag an inventory interface some users call outdated and dependent on local network file-sharing rather than a modern cloud stack.

Pros

  • Purpose-built for chimney and hearth businesses specifically, not a general FSM tool
  • Combines retail point-of-sale with service scheduling in one system
  • Unlimited users and multi-location support built in
  • Well-reviewed customer support responsiveness

Cons

  • No published pricing anywhere — every quote requires a sales demo
  • No tiered good/better/best estimating or satellite chimney measurement
  • Reviewers describe the inventory module as dated and error-prone
  • Built primarily for retail showroom operations, less suited to pure installation-only crews
  • Relies on SMB file-sharing architecture some users find outdated versus cloud-native rivals

Best for: hearth dealers running a retail showroom alongside install crews who want POS and service scheduling in one system and don’t mind demo-only pricing.

Side-By-Side: The 5 Best CRMs For Gas Fireplace Installation

QuoteIQ is the only flat-tier option that natively bundles tiered hearth estimating, satellite chimney measurement, and hearth inventory with no per-user fee.
CRMStarting PriceTiered EstimatingSatellite MeasurementHearth InventoryPer-User FeesContract
QuoteIQ$29.99/moYesYesYesNoneMonth-to-month
ServiceTitan$245+/tech/mo (reported)YesNoPartialPer-tech12-month min.
Jobber$49/moHigher tiersNoNo$29/userMonth-to-month
Housecall Pro$79/moMAX onlyNoNoMAX onlyMonth-to-month
RB Hearth CRMCustom (demo required)NoNoYesUnpublishedUnpublished

Why QuoteIQ Stands Out

Run the math on a two-crew hearth operation. Jobber Grow plus a CompanyCam subscription for job-site photo documentation lands around $448/mo once you add the tools most installers actually use. Housecall Pro MAX plus a satellite-measurement add-on and a separate inventory tool runs $750–$1,030/mo. ServiceTitan starts near $1,800/mo per the vendor’s own published fireplace-industry comparison, before implementation fees. QuoteIQ Pro at $149.99/mo for up to four users includes tiered estimating, satellite measurement, hearth inventory, and job costing natively — no stacked add-ons required.

“I own a pressure washing business in court IQ helps me give accurate estimates and make my invoices look professional”— Big nino da real1 (App Store review)
“I hesitated at the price, but the support team & constant updates made me feel valued and confident in using it.”— constancewattersi (App Store review)
“Creating professional invoices in seconds, no mess, no stress.”— eugenie shalanda (App Store review)

How To Choose A CRM For Gas Fireplace Installation

1

List every job type you actually sell

Electric inserts, direct-vent gas swap-outs, B-vent gas, full masonry builds, and annual service memberships each have different pricing logic. A CRM that only handles one flat-price format forces you to build workarounds for the rest — check whether tiered good/better/best estimating is native or a paid add-on before you commit.

2

Check whether it can measure a job before you leave the shop

Chimney height, roofline pitch, and clearance to combustibles all affect what unit fits and what a proposal should quote. Software with satellite or aerial measurement pre-qualifies a job before the first site visit; software without it means every clearance question gets answered on-site, adding time to every consultation.

3

Confirm hearth-specific inventory tracking

Gas logs, vent pipe, termination caps, chimney liners, and mantels are expensive, slow to reorder, and easy to run out of mid-install. Generic field-service inventory built for parts bins doesn’t always map cleanly to hearth components — ask to see the inventory module before you buy, not after.

4

Price the real monthly cost, not the headline number

A $49/mo starting price that needs a $67/mo measurement add-on, a $99/mo photo-documentation tool, and per-user fees for a five-person crew is not a $49/mo tool. Add up every module you’d actually need before comparing vendors on their advertised entry price.

5

Test the free trial with a real job, not a demo account

Build one real Options Estimate, run one real MapMeasure Pro (or equivalent) lookup, and log one real inventory pull during the 14-day trial. Software that looks clean in a sales demo can still be clunky on an actual gas insert quote — find out before the trial ends, not after you’ve paid for a year.

Frequently Asked Questions

What is the best CRM for gas fireplace installation businesses in 2026?

QuoteIQ is the best CRM for most gas fireplace installation businesses in 2026 — that’s my pick as QuoteIQ’s Co-Founder, and I’m disclosing that plainly. It bundles tiered Options Estimates for electric, gas, and masonry pricing, MapMeasure Pro satellite chimney measurement, hearth-component inventory, and job costing into flat monthly tiers starting at $29.99/mo with no per-user fees. For 20-plus-technician chimney and hearth enterprises, ServiceTitan’s dispatch depth is the stronger fit despite its higher, quote-only pricing.

For hearth dealers running a retail showroom, RB Retail & Service Solutions’ Hearth CRM is the only option purpose-built and named for the trade, though its pricing is demo-only.

How much does a CRM for fireplace installation companies cost?

Standard monthly pricing for the five CRMs in this guide ranges from $29.99/mo (QuoteIQ Essentials, one user) to $245–$398 per technician per month for ServiceTitan (reported, quote-only). Jobber starts at $49/mo for one user, Housecall Pro at $79/mo, and RB Retail & Service Solutions’ Hearth CRM has no published price — every quote requires a sales demo. None of these figures include annual-billing discounts; they’re the standard month-to-month rate you’d pay without a prepaid-year commitment.

Is ServiceTitan worth it for a small hearth installation business?

For most one-to-five-technician gas fireplace installation businesses, no — ServiceTitan has stated publicly that its platform isn’t optimized for companies with three or fewer technicians, and the per-technician pricing (reported at $245–$398/mo per tech) plus a 12-month contract and $5,000–$50,000 implementation fee makes it disproportionately expensive at that scale. ServiceTitan earns its cost once a hearth or chimney company scales past roughly 20 technicians and needs multi-crew dispatch, advanced reporting, and a dedicated marketing budget to match.

What software do most fireplace and chimney companies use?

There’s no single dominant platform — fireplace and chimney companies split between general field-service CRMs (Jobber, Housecall Pro, QuoteIQ) built for scheduling and invoicing across trades, ServiceTitan for larger multi-crew operations, and hearth-specific systems like RB Retail & Service Solutions’ Hearth CRM or Evosus’s LOU for dealers who also run a retail showroom floor. Which fits best depends on whether your business is primarily installation-and-service or retail-and-installation combined.

How do I switch from Jobber to QuoteIQ?

QuoteIQ’s onboarding team supports data import for existing customers, jobs, and pricing during the 14-day free trial, so you can test a real Options Estimate and MapMeasure Pro lookup on your actual job list before committing. Most hearth contractors run both platforms in parallel for a week or two, migrate active jobs and client records, then cancel the old subscription once the team is comfortable with the new workflow. There’s no long-term contract locking you into either platform, which makes a side-by-side trial low-risk.

Does a hearth CRM need to track inventory?

Yes, for most installation businesses — gas logs, direct-vent pipe, termination caps, chimney liners, mantels, and blower kits are expensive, slow to reorder from distributors (often 3–6 weeks), and easy to run out of mid-install if nobody’s tracking what’s on which truck. Software that tracks hearth components specifically, rather than a generic parts-bin inventory module, catches a missing termination cap before a crew arrives at a job site without it, which is the difference between a completed install and a rescheduled one.

Is there software built specifically for chimney and hearth businesses?

Yes — RB Retail & Service Solutions’ Hearth CRM and Evosus’s LOU platform are both built and marketed specifically for chimney and hearth businesses, combining point-of-sale retail checkout with service scheduling for dealers who run a showroom. Neither publishes pricing publicly, and neither includes tiered good/better/best estimating or satellite measurement natively. General field-service CRMs like QuoteIQ, built for the broader home-service trades but with hearth-specific features layered in (tiered pricing, chimney measurement, hearth inventory), are the more common choice for installation-focused businesses without a retail floor.

Why Trust This Guide

Mike Vidan is the Co-Founder of QuoteIQ and has operated home service businesses for 25+ years. QuoteIQ is his company; weigh that when reading its #1 placement. Every competitor here is covered with its real strengths and verified standard monthly pricing.

Pricing was verified against each vendor’s own pricing page where one is published, or against third-party review platforms (TrustRadius, ITQlick, Capterra, GetApp, Software Advice) where a vendor keeps pricing quote-only, between August 4 and August 12, 2026. Read more about Mike’s background and QuoteIQ on the About page.

Bottom Line

If you’re a solo installer or run one-to-two crews selling a mix of electric, gas, and masonry hearth work, QuoteIQ’s tiered Options Estimates, MapMeasure Pro chimney measurement, and flat $29.99–$149.99/mo pricing with no per-user fees solve the actual operational problem of this trade — and yes, it’s my company, so weigh that accordingly. If you’re scaling past 20 technicians, get a ServiceTitan quote. If you want the simplest possible published-price scheduling tool and don’t need hearth-specific measurement or estimating, Jobber or Housecall Pro both work.

If you run a retail hearth showroom alongside installs, RB Retail & Service Solutions’ Hearth CRM is worth a demo despite the pricing opacity.

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